FAQS

Using the Hydromax Bathmate pump

  • Does the Hydromax Bathmate really work?

    Yes the Hydromax Hydropump really work. The manufacturer has been spent countless hours designing and developing Bathmate products in their lab to ensure they do what they say on the box.

  • Is the Hydromax Bathmate safe to use?

    Yes, Hydromax is completely safe to use. All parts that come in contact with your skin have been thoroughly tested and approved.

  • Are the results lasting?

    Results are permanent after around 6 weeks of proper use.

  • Do I have to use Hydromax Bathmate in water?

    Hydromax is a hydropump and as the name suggests relies on the power of water to create the greatest amount of suction. The device works best when used in the shower or the bath but can also be used in air.

Shipping and Returns

  • How long will it take my item to arrive?

    We ship out all orders within 24 hours. In most cases, standard shipping will take 3-5 days, while expedited shipping aims to deliver within 48 hours of dispatch. If you’re located particularly remotely, however, there may be some delays in sending your package.

  • Is The packaging discreet?

    Completely. All Bathmate shipments are dispatched in plain packaging, while shipping documents and invoices are simply billed as being from DX Products.

  • How much does shipping cost?

    Worldwide standard shipping is completely free when you buy any Bathmate pump. We also offer an expedited Bathmate delivery option and an even-faster priority delivery option, though prices for these vary depending on your location.

  • Can I return a bathmate pump?

    We’re completely confident that you’ll see real results using Bathmate. To give you an extra level of certainty, we offer a 60-day, no questions asked return option for our pumps, completely refunding your purchase (though we can’t take responsibility for return postal costs), after which we hygienically destroy returned pumps.